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An Introduction to Managing Challenging Behaviour in the Community

9.00am - 12.00

Teams Event with breakout rooms

Chalkboard with the words 'LEARNING' 'EDUCATION' 'DEVELOPMENT' and 'TRAINING'

Audience: Any Health Care Professionals


Dr Janice Mackenzie is a Consultant Clinical Neuropsychologist and the Lead for Clinical Neuropsychology in Manchester for Greater Manchester Mental Health Trust.  She works in the Intermediate Neuro-rehabilitation Unit (INRU), Trafford General Hospital, and co-developed a training programme for challenging behaviour when she started there in 2013.  This two-day workshop developed over the years using participants’ feedback and, due to the positive response, it was rolled out across the INRUs in Greater Manchester a few years later and adapted for medical staff.  Dr Mackenzie has previously worked in the community and in an outpatient department and she is due to start working in the CNRTs and CSTs in Central and South Manchester in August 2022.  In addition, she is an ACT practitioner, a member of the BPS Mental Capacity Advisory Group and co-editor of ‘Assessing Mental Capacity: A handbook to guide professionals from basic to more advanced practice’ which was published by Routledge in 2020.

Dr Caroline Malone is a Consultant Clinical Neuropsychologist who works across community neurorehabilitation, community stroke and inpatient stroke service in Bolton.  She has been in Bolton since March 2022 and had worked there on two separate occasions since qualifying in 2005.  Dr Malone has worked in a range of services for people with neurological and long term conditions across Greater Manchester, starting her career in older people’s mental health services.  She also spent 3 years working for a private sector organisation that specialised in supporting people in prolonged disorders of consciousness.  Prior to qualifying as a clinical psychologist, she worked as an assistant psychologist in specialist challenging behaviour service for people with learning disabilities.  She spent a number of years working on research projects, including a Home Office study investigating the impact of crime on older people.  This work in particular focused her decision to train as a clinical psychologist.

The aims of this training session are:

• To be able to describe what challenging behaviour is
• To understand what causes challenging behaviour
• To be able to describe the impact that challenging behaviour has on the person, their family and the service involved

This webinar will be delivered over two sessions, with the second session covering how to manage challenging behaviour.

Introduction to Managing Challenging Behaviours in the Community

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