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Involving patients and carers in service improvement (for professionals)

Patient and carer involvement ensures working in equal partnership with people who have lived experience of a condition.

Hearing the patient and carer voice is integral to working in a patient-centred way when improving our stroke and neurorehabilitation services.

We have launched a toolkit to support professionals involved in the improvement of our local services. It aims to:

  • Provide a greater understanding of patient and carer involvement in developing, delivering and improving stroke and neurorehabilitation services
  • Explain why it is important to hear a diverse range of voices and lived experiences
  • Offer guidance and suggestions on how to make involvement a reality
  • Signpost to useful resources
  • Answer common questions and share practical tips

You can watch a webinar about the toolkit and download the document and its key resources below. You can find out more about how we have created a step change in our patient and carer involvement in this report and poster.

The Stroke Association have also launched a toolkit although more aimed at involvement in research.