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Voluntary Services Directory

The Voluntary Services Directory provides information about services available in the Greater Manchester Area. These services are generally provided by the voluntary sector or local authorities and augment, complement or follow on from care provided by the NHS. Availability of services may vary in different areas and some services may be applicable to certain conditions or be relevant for all.

If you would like details of your organisation to be included in our directory, please click here. If you identify any errors within the directory we would be grateful if you could highlight them to our administrator.

Our user guide explains how to use the tool, which works best in a Chrome browser.

Select “Generic” within the specialties category below if you would like to include services that are not condition specific.

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Services

Counselling charities, Third Sector organisations and other local providers across Bolton are working together as 1 point to provide streamlined access to a range of psychological health and well-being services.
The office is staffed at varying times each day (see below).
Monday: 9am - 8pm
Tuesday: 9am - 5pm
Wednesday: 9am - 8pm
Thursday: 9am - 5pm
Friday: 9am to 1pm

Organisation Address

Silverwell House
1 Silverwell Lane
Bolton

BL1 1QN

Telephone No

01204 439640

Web Address

http://www.1pointbolton.org.uk/index.html

Email

01204 439640

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

The access and crisis team acts as the single point of access for all referrals into mental health services including primary care mental health services and older people's mental health services.
The referrals are screened and triaged on a daily basis with members of the multi-disciplinary team including consultant psychiatrists, adult and older people’s mental health practitioners, and primary care mental health workers.
The function of the access and crisis team is to:
Act as a single point of entry which will receive, triage and direct all referrals onto the relevant service
Provide a comprehensive assessment for people on an urgent/priority basis and can provide follow up interventions.

Organisation Address

Ground Floor Irwell Unit
Fairfield Hospital
Rochdale Old Road
BL9 7TD

Telephone No

0300 200 3440

Web Address

https://www.penninecare.nhs.uk/your-services/service-directory/bury/mental-health/adults/bury-access-and-crisis-team/

Email

N/A

Opening Hours

Monday - Friday 8am - 5pm

Referral Type

GP

On line information about council services including healthy living, carers support, help at home, social care
and a directory of services, On line information about council services including keeping fit & healthy.

Organisation Address

Victoria Square
Bolton
BL1 1RU

Telephone No

01204 333333

Web Address

https://www.bolton.gov.uk/

Email

Online

Opening Hours

Online

Referral Type

Self

Assessment, advice and training in the use of technology for young people with physical and communication difficulties.

Organisation Address

Hollinwood Business Centre
Albert Street
Oldham
OL8 3QL

Telephone No

Freephone advice line 0800 080 3115

Web Address

http://acecentre.org.uk/

Email

enquiries@acecentre.org.uk

Opening Hours

Various

Referral Type

Self

Providing advice and support to inspire change and create opportunities to enable blind and partially sighted people to have an equal voice and an equal choice in all aspects of their lives.

Organisation Address

5th Floor, Orbit House
Albert Street
Eccles

M30 0BL

Telephone No

0161 787 9252

Web Address

https://actionforblindpeople.org.uk/

Email

Via website

Opening Hours

24hr Manned helplines

Referral Type

Other

We provide supported lodgings and floating tenancy support to young people aged 16-21, including those leaving care.

Organisation Address

Trinity House
Breightmet Street
Bolton
BL2 1BR

Telephone No

01204 362002

Web Address

https://www.actionforchildren.org.uk/

Email

elizabeth.hutchinson@actionforchildren.org.uk or rachel.entwistle@actionforchildren.org.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

For deaf and hard of hearing people, their families, friends and professionals. We are a team of trained, dedicated and professional information officers. We provide free, confidential and impartial advice to deaf and hard of hearing people, their families, friends and professionals.

Organisation Address

Flint Glass Works Suite G2
64 Jersey Street, Ancoats
Urban Village
Manchester
M4 6JW

Telephone No

0161 605 0853

Fax No

0161 605 0859

Web Address

https://www.actiononhearingloss.org.uk/default.aspx

Email

heartohelp.manchester@hearingloss.org.uk

Opening Hours

Contact for times of various schemes & services

Referral Type

Self

Active Lifestyles is our free-to-join club for anyone who wants to get fit and keep fit: from babies to retired people.
Choose from over 150 fitness and well being sessions a week in venues across Manchester. There's something for everyone and it's just £1 a session!

Organisation Address

Wenlock Way Offices
Executive Block
Wenlock Way
West Gorton
Manchester
M12 5DR

Telephone No

0161 234 5454

Web Address

http://www.manchester.gov.uk/

Email

activelifestyles@manchester.gov.uk

Opening Hours

Contact for details of various schemes & information

Referral Type

Self

Disability services have specially trained staff who can support individuals and carers by providing specialist assessments. This service aims to maintain people in their homes and help them remain as self-reliant as possible. If you have a disability, the Equipment and Adaptations team can offer an assessment to identify equipment or adaptations which make it easier for you to continue living independently in your own home. If you are assessed as requiring a piece of equipment then they will deliver and install the equipment in your home. They also make recommendations for major alterations to your home and planning for them. All the help offered is based on individual needs, and the service is available to people of all ages.

Organisation Address

Disability Services Team
Seedfield Resource Centre
Bury
BL9 6NY

Telephone No

0161 253 6858

Web Address

http://www.bury.gov.uk/

Email

adultcareservices@bury.gov.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self

Adult Care Connect and Direct is the one stop shop for all adult care enquiries for Bury residents aged 18 or over. We can offer information and advice as well as signposting or referrals to other services. Drop in now to speak to one of our Customer Advisors, or contact us by telephone on 0161 253 5151 9am-5pm Monday to Friday.

Organisation Address

Textile Hall
Manchester Road
Bury

BL9 0DG

Telephone No

0161 253 5151

Web Address

https://www.bury.gov.uk/

Email

adultcareservices@bury.gov.uk

Opening Hours

Monday, Tuesday, Thursday and Friday 9am - 12pm and 1pm - 4pm, Wednesday 10am-12pm and 1pm-4pm

Referral Type

GP, Self

This is a befriending service providing short and long term care in a family home. Our services are for those finding it difficult to manage because of age related problems, mental health problems, learning or physical disabilities problems or older people with mental health problems such as dementia.

Organisation Address

N/A
BL2 2LW

Telephone No

01204 337515 or 337516

Web Address

http://www.bolton.gov.uk/website/pages/Adultplacementschemes.aspx

Email

adult.placement@bolton.gov.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

AFC Masters are a football club run for adults and children with a disability living in the North West. Training runs twice a week, Saturday morning at St Joseph's High School and Monday evening at Castle Hill Youth centre.

Organisation Address

Chorley new Road
Horwich
Bolton
BL6 6HW

Telephone No

tel: 07538275198

Web Address

https://afcmasters.com/

Email

enquiries@afcmasters.com

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

Age UK Bolton is a registered charity that offers a range of services and activities for people aged 50 and over to support them to live safe, independent and fulfilled lives. The services we offer include: Information & Advice; Legal Advice and will-making service; Befriending and afternoon teas; Lunch and Leisure clubs; Physical activity classes; Creative and Leisure classes; Home from Hospital Service; Enhanced Day Care; Enhanced Respite Care; Falls Prevention and wheelchair hire.

Organisation Address

The Square
53-55 Victoria Square
Bolton
BL1 1RZ

Telephone No

01204 382411

Web Address

http://www.ageuk.org.uk/

Email

enquiries@ageukbolton.org.uk

Opening Hours

9.30am - 4.30pm, 10am - 3pm for information and advice enquiries

Referral Type

Self

Age UK Bury is a locally run charity that aims to promote independence and a better quality of life for all older people in the borough of Bury. Please visit our website for further information.

Organisation Address

The Jubilee Centre
Mosley Avenue
Bury
BL9 6PQ

Telephone No

0161 763 9030

Web Address

http://www.ageuk.org.uk/

Email

admin@ageukbury.org.uk

Opening Hours

Various times ring for an appointment and opening times,

Referral Type

Self

All advice and support for people over 55. Volunteer opportunities

Organisation Address

10 Church lane
Oldham
OL1 3AN

Telephone No

0161 665 8283

Web Address

http://www.ageuk.org.uk/oldham/

Email

info@ageukoldham.org.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self

Age UK Manchester serves the whole of the City of Manchester. Age UK Manchester works with older people across the city giving information and advice, volunteering, care service at home to ensure there are no concerns. Provides Home Care, Day Care and Aging Well Services

Organisation Address

Canada House
3 Chepstow Street
Manchester

M1 5FW

Telephone No

0161 833 3944

Web Address

http://www.ageuk.org.uk/manchester/

Email

Contact via website

Opening Hours

Monday - Thursday 10am - 4pm

Referral Type

Self

Provide a wide range of services for older people in Salford and the surrounding area eg. cleaning, shopping, dementia support, social groups, information & advice

Organisation Address

108 Church Street
Eccles
Manchester

M30 0LH

Telephone No

0161 788 7300

Web Address

http://www.ageuk.org.uk/

Email

admin@ageuk.org.uk

Opening Hours

Monday - Friday 10am - 4pm

Referral Type

Self

Support and advice for people over 50.

Organisation Address

Russell Morley House
8-16 Lower Hillgate
Stockport
SK1 1JE

Telephone No

0161 477 1213

Web Address

http://www.ageuk.org.uk/

Email

info@ageukstockport.org.uk

Opening Hours

Monday - Friday 10am - 4pm

Referral Type

Self

Age UK Stockport
A local independent charity that provides a wide range of information advice and support to enable people to live well and to make informed choices about their lives.
The following highlights just some of the services we offer. It is not an exhaustive list, and you do not have to know exactly what you need as we will work with you to find the best way forward on any issue. Charges may apply to some services.
Daily Living: shopping, cleaning, laundry etc.
Home: minor repairs, smoke alarms, home safety checks
Personal Support: emotional and / or social support, befriending, support for activities or other purposes
Safety: keeping yourself safe in the home and out; support and advice and information for personal and environmental factors
Social: range of Day services in safe and comfortable settings and / or great range of activities in the community
Carers Support: breaks, respite, support, emergency cover
Information Legal and Financial Issues: financial, benefit advice, power of attorney, care home, general information
Computers: computer or other technology support
Getting Out: transport options, Blue Badge, taxi vouchers

Organisation Address

Unit 34 Great Underbank (near the Post Office)
Merseyway Shopping Centre
Stockport
SK1 1PD

Telephone No

0161 477 1213

Fax No

0161 480 0561

Web Address

http://www.ageuk.org.uk/stockport/

Email

info@ageukstockport.org.uk

Opening Hours

Age UK Stockport Public Office is open for telephone or callers 9.30am to 3.00pm, Monday to Friday. Age UK Stockport can also be reached by phone 9.00 to 5.00 Monday to Friday on 0161 480 1211

Referral Type

Self

Provides a range of services for people aged 50+ including: Information and Advice, Dementia Support, 131 Club, Community Support, Falls Prevention Programme and a range of classes. For more information, please visit our website or give us a call.

Organisation Address

131 Catherine Street
Ashton under Lyne
Lancashire
OL6 7AW

Telephone No

0161 308 5000

Web Address

http://www.ageuk.org.uk/

Email

info@ageuktameside.com

Opening Hours

Contact for times of various activities & support

Referral Type

Self

Age UK Wigan Borough provides a wide range of services for people over the age of 60. These include:
• Advocacy - Supporting people by providing as much information as possible to allow them to make more informed choices and decisions.
• Ambition for Ageing - Creating more age friendly places and empowering people to live fulfilling lives as they age
• Bright Days Programme - Offering a wide range of activities to encourage you to feel good and have fun.
• Call in Time - Telephone befriending.
• Handyperson Service - Helping you maintain independence and improve safety and security in the home.
• Home Help - Domestic cleaning service.
• Housing with Care Options - Helping you and your family prepare and plan for your housing and care needs including support for going into a care home.
• Information & Advice – Support to claim benefits available to people aged 50 and over, their relatives, friends and carers in the Borough of Wigan.

Organisation Address

Pennyhurst Mill,
Haig Street
Wigan

WN3 4AZ

Telephone No

01942 241972

Web Address

http://www.ageuk.org.uk/wiganborough/

Opening Hours

Monday - Thursday 9am - 5.00pm - Friday 9am - 4.30pm

Referral Type

Self

Offers help, support and practical advice to parents/carers of children who have a tracheostomy. Also they work in partnership with multi-disciplinary professionals.

Organisation Address

N/A
N/a

Telephone No

01204 578522

Web Address

https://www.actcharity.co.uk/

Email

terry.june@ntlworld.com

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

Dementia adviser support for people affected by Alzheimer's and other forms of dementia. Memory wellbeing cafe's in Middleton, Heywood and Rochdale. Side-by-Side companionship service.

Organisation Address

Watergrove Memory Assessment Service
Birch Hill Hospital
Birch Road
Wardle
Rochdale
OL12 9QB

Telephone No

01706 379034

Web Address

https://www.alzheimers.org.uk/

Email

stockport@alzheimers.org.uk

Opening Hours

Please contact for times of various groups and dementia adviser support

Referral Type

Self, GP, Other

Support for people with Alzheimer's and other forms of dementia - activity groups, befriending, support & information.

Organisation Address

Unit 15 Enterprise House
Lloyd Street
Manchester
M15 6SE

Telephone No

0161 3420797

Web Address

https://www.alzheimers.org.uk/

Email

hayley.misell@alzheimers.org.uk

Opening Hours

Contact for details of various schemes & information

Referral Type

Self

We have worked closely with the Stroke Association and the link between stroke and vascular dementia. We have services in all 10 Boroughs of Greater Manchester.
We are there to offer people with a diagnosis of any type of dementia including vascular dementia. We have support services across the 10 Boroughs of Greater Manchester.
These include one to one support, advice and information. We also facilitate very popular 'Singing for the Brain' groups and various peer support groups.

Organisation Address

Lansdowne House
85 Buxton Road
Stockport
SK2 6LR

Telephone No

0161 477 6999

Web Address

https://www.alzheimers.org.uk/

Email

stockport@alzheimers.org.uk

Opening Hours

Contact for times of various activities & support

Referral Type

Self

Support for people with Alzheimer's and other forms of dementia - activity groups, befriending, support & information.

Organisation Address

1st Floor Wigan Investment Centre
Waterside Drive
Wigan
WN3 5BA

Telephone No

01942 247 837

Web Address

https://www.alzheimers.org.uk/

Email

r.march@alzheimers.org.uk

Opening Hours

Contact for times of various schemes & services

Referral Type

Self

Support for people and carers suffering or looking for people and carers suffering or looking after someone with dementia.

Organisation Address

N/A
N/A

Telephone No

0300 222 11 22

Web Address

https://www.alzheimers.org.uk/

Opening Hours

Contact for times of various schemes & services

Referral Type

Self

Drop in support group for people living with any anxiety related disorder.

Organisation Address

The Zion Centre
339 Stretford Road
Hulme
Manhester
M15 4ZY

Telephone No

0161 226 3871

Web Address

https://anxiety.org/

Email

admin@selfhelpservices.org.uk

Opening Hours

Every Wednesday 1.00pm - 3.00pm

Referral Type

Other

We help to make a difference to the local community by providing support on issues that Asian women find difficult to deal with. There are a number of multi-lingual counselors who speak a variety of languages.

Organisation Address

N/A
N/A

Telephone No

07969 312754

Email

farhat2k@hotmail.com

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Other, Self

We use the SMART Recovery Plan within the group to support individuals before, during and after alcohol or drug detox. We provide a friendly, safe and positive environment for people with addiction and mental health problems.

Organisation Address

Hanover House
Hanover Street
Bolton

BL1 4TG

Telephone No

01204 527200

Web Address

http://mhist.co.uk/joomla30/index.php

Email

help@mhist.co.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Other