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Voluntary Services Directory

The Voluntary Services Directory provides information about services available in the Greater Manchester Area. These services are generally provided by the voluntary sector or local authorities and augment, complement or follow on from care provided by the NHS. Availability of services may vary in different areas and some services may be applicable to certain conditions or be relevant for all.

If you would like details of your organisation to be included in our directory, please click here. If you identify any errors within the directory we would be grateful if you could highlight them to our administrator.

Our user guide explains how to use the tool, which works best in a Chrome browser.

Select “Generic” within the specialties category below if you would like to include services that are not condition specific.

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Services

We are a signposting and advisory service supporting individuals, family, friends, employers and professionals around all aspects of Huntington's disease. We have resources including guides and webinars with educational materials. We have a range of additional support services and links with other specialist teams such as the Huntington's Management and Research Team in Manchester.

Organisation Address

Suite 24,
Liverpool Science Park IC1
131 Mount Pleasant
Liverpool,


L3 5TF

Telephone No

0151 331 5444

Web Address

https://www.hda.org.uk

Email

info@hda.org.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, GP, Other

Local GM Branches contact emails

MS Society 0808 800 8000 helpline@mssociety.org.uk

Bury & North West Manchester burynwmanchestersupport@mssociety.org.uk
Bolton paul.smithson@mssociety.org.uk
Oldham oldham@mssociety.org.uk
Rochdale rochdale@mssociety.org.uk
Salford paul.smithson@mssociety.org.uk
Trafford & South West Manchester trafford@mssociety.org.uk
Stockport & South East Manchester stockport@mssociety.org.uk
Wigan & Leigh wigan@mssociety.org.uk

Organisation Address

MS Society,
8 City North Place,
London,
N4 3FU
N4 3FU

Telephone No

MS Society (Generic Contact) 0808 800 8000

Web Address

https://www.mssociety.org.uk/

Email

helpline@mssociety.org.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self

Scope now offer disabled people across England and Wales an energy advice service. Scope’s Disability Energy Support service provides free energy advice to any household where a disabled person lives across England and Wales.
Our expert energy advisers can offer support with:
• Energy debt
• Switching tariffs or supplier
• Changing your meter
• Green energy
• Becoming more energy efficient
• Accessing energy benefits, grant and trusts
• Contact or complaining to your supplier
• Understanding your bills
• Understanding how to use your heating systems
• Free pre-payment fuel vouchers (conditions apply)

Organisation Address

Here East Press Centre
14 East Bay Lane
London
E15 2GW

Telephone No

Freephone: 0808 801 0828

Web Address

https://www.scope.org.uk/disability-energy-support/

Email

disability.energysupport@scope.org.uk

Opening Hours

Appointments available Monday – Friday 8am – 8pm (excluding bank holidays) see website

Referral Type

Self, Other

Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else. Until then, we’ll be here. We provide free, independent and impartial information and support on the issues that matter to disabled people and their families.
We’re here to support you from the moment you discover your child is disabled. We raise awareness of the issues that matter. And with your support, we'll keep driving change across society until this country is great for everyone. Our services support disabled people, families and professionals in England and Wales.
Helpline Service- our helpline provides free, independent and impartial advice and support on issues that matter to disabled people and their families. Our information officers can answer questions and talk you through a wide range of topics connected with disability, including: benefits finance social care work equipment and assistive technology housing and home adaptations.
We can also put you in touch with local providers of information and support and other Scope services in your area. For more information, please visit our online directory to search for local services near you. You will also find additional information resources and links to service providers on our website http://www.scope.org.uk. Other services we provide include:
Navigate Service- provides support at the start of your journey as a parent of a disabled child. It's a six-week programme that aims to put you in touch with a personal advisor, helping you to talk about your feelings and concerns. Call 0808 801 0510. For more information, please visit https://www.scope.org.uk/family-services/navigate/.
Support to Work- an online and telephone support programme for disabled people in England and Wales who are applying for jobs. Call 0300 222 5742. More information about our Support to Work Service is available on https://www.scope.org.uk/employment-services/support-to-work/.
Online Community Forum- online disability forum that is a vibrant and supportive space for disabled people, parents and carers to get disability advice and information, and talk to people with similar experiences. Our forum includes a wide range of support including support groups, discussions and talking to a community advisor.
For more information about our online community, please visit: https://community.scope.org.uk/

Organisation Address

Landmark
26 Whitehall Road
LS12 1BE

Telephone No

0800 800 3333

Web Address

https://www.scope.org.uk/

Email

helpline@scope.org.uk

Opening Hours

Available Monday to Saturday between 8.00am-8.00pm & Sunday 10.00am to 6.00pm including most bank holidays

Referral Type

Self, Other, GP

Adult Care Connect and Direct is the one stop shop for all adult care enquiries for Bury residents aged 18 or over. We can offer information and advice as well as signposting or referrals to other services. Drop in now to speak to one of our Customer Advisors, or contact us by telephone on 0161 253 5151 9am-5pm Monday to Friday.

Organisation Address

Textile Hall
Manchester Road
Bury

BL9 0DG

Telephone No

0161 253 5151

Web Address

https://www.bury.gov.uk/

Email

adultcareservices@bury.gov.uk

Opening Hours

Monday, Tuesday, Thursday and Friday 9am - 12pm and 1pm - 4pm, Wednesday 10am-12pm and 1pm-4pm

Referral Type

GP, Self

Care call is a 24 hour telemonitoring service for older or vulnerable people living in Stockport and the surrounding areas, we also provide an emergency response service between the hours of 7am and 10pm.
Our customers want to live independently but with the security and peace of mind that someone will always be on hand if help is needed.
We help and support those people who are
• At increased risk of falling
• At risk of admission/re-admission to hospital
• Returning home from hospital or intermediate care
• In the early stages of dementia
• Anyone needing support and reassurance

Organisation Address

2 Edward street
Stockport

SK13NQ

Telephone No

01612181655

Web Address

https://www.carecall24.co.uk/

Opening Hours

24 hrs a day

Referral Type

Self

If you or someone you care about has had a stroke, our service can provide advice and support to help your stroke recovery.
We’ll work with you and people you care about to identify your support needs and plan how these will be met, enabling you to make the best possible recovery.
Who is this service for?
• Stroke survivors of any age
• Carers
• Family members

Organisation Address

Unit 8 Zurich House
Hulley Road
Macclesfield
Cheshire

SK10 2SF

Telephone No

01625 612044

Web Address

https://www.stroke.org.uk/

Email

macclesfieldstroke@stroke.org.uk

Opening Hours

Monday to Friday 8.30am to 4.30pm

Referral Type

Self, GP, Other

This is a free and impartial helpline for people troubled with drug and alcohol issues. Rehab 4 Alcoholism aims to save lives by stopping addiction before it becomes too late.

Organisation Address

52 Islington Park Street
London

N1 1PX

Telephone No

0800 111 4108

Web Address

https://www.rehab4alcoholism.com/

Email

info@rehab4alcoholism.com

Opening Hours

Telephone the freephone number

Referral Type

Other, Self

Aims to improve the health and wellbeing of people living in Salford by, in part, providing or supporting other agencies to offer a range of projects and activities in community venues across the area. These include healthy cooking groups, weight support groups, fun exercise classes, alcohol awareness sessions, speakeasy courses, oral health advice, allotment schemes and social support groups.

Organisation Address

Civic Centre
Chorley Road
Swinton
M27 5AW

Telephone No

0800 952 1000 ( option 2)

Web Address

http://www.salford.gov.uk/health-improvement-service

Email

health.improvement@salford.gov.uk

Opening Hours

Ring for opening hours

Referral Type

Self

In order to direct you to your local Citizens Advice first we need to identify where you live. If you are calling from a mobile you will be asked to enter a local landline number, you don't need to own a landline to do this. For ease please enter 0161 866 2000 when prompted. If you are ringing from outside the GM area will be directed to our national service.

Organisation Address

Langworthy Cornerstone
451 Liverpool St
Salford
M6 5QQ

Telephone No

0808 2787802

Web Address

http://salfordcab.org.uk/

Email

Email via a form on the website

Opening Hours

9am and 4:00pm Monday to Friday.

Referral Type

Self

Previously known as Westhoughton Visiting Service, the group befriends older people including a sitting service for older people with special needs such as dementia. We also offer support for carers and two luncheon clubs.

Organisation Address

Community Learning Centre
Jones Street
Central Drive
Westhoughton
Bolton
BL5 3DS

Telephone No

01204 335107

Web Address

https://seniorsol.org.uk/

Email

seniorsolutions55@gmail.com

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

The group provides volunteer visitors to lonely, isolated and house bound people over the age of 60 years. A voluntary sit in service for carers and a visiting service for elderly people suffering from mental frailty.

Organisation Address

St Pauls Church
Halliwell Road
Bolton,

BL1 8BP

Telephone No

01204 669408

Web Address

http://halliwellbefriendingservice.co.uk/

Email

info@horwichvisitingservice.org.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

We allow the bereaved the space, time and opportunity to tell their story as many times as they need to without judgement, without advice and without preconceptions. We give the bereaved the opportunity to be heard.

Organisation Address

Queens Park Street
Off Chorley New Road
Bolton
BL1 4QT

Telephone No

01204 663066

Web Address

https://www.boltonhospice.org.uk/

Email

admin@boltonhospice.ord

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

A self help support group for the bereaved families no matter what age the child (bay-adult) or cause of death. An informal group where bereaved parents can share their experience and receive support and understanding from those similarly bereaved.

Organisation Address

N/A
N/A

Telephone No

0345 123 2304

Web Address

https://www.tcf.org.uk/

Email

helpline@tcf.org.uk

Opening Hours

2nd Thursday of the month - 7.30pm - 9.30pm

Referral Type

Self, Other

We help and give advice for refugees and asylum seekers and also offering various activities and help with immigration.

Organisation Address

The Park Lodge
Green Lane
Great Lever
Bolton
BL3 2HX

Telephone No

01204 397152

Web Address

https://brassbolton.org/

Email

admin@brass-bolton.org.uk

Opening Hours

Monday - Friday 9.30am - 4.30pm and Saturday 9.30am - 3.30pm

Referral Type

Self, Other

We offer a full range of services including regular breaks for carers. We provide a carer support worker who will look after the person you care for whilst you have a break.
We provide a minimum of one hour per week. We provide personal care, bathing or showering. We also provide specialist care for children with complex needs through to dementia and end of life care

Organisation Address

Thicketford Centre
Thicketford Road
Bolton
BL2 2LW

Telephone No

01204 363056

Web Address

https://www.boltoncarers.org.uk/

Email

Via the email form on the website contact us page

Opening Hours

Monday - Thursday 9.00am - 5.00pm and Friday 9.00am - 4.30pm

Referral Type

Self, Other

We provide supported lodgings and floating tenancy support to young people aged 16-21, including those leaving care.

Organisation Address

Trinity House
Breightmet Street
Bolton
BL2 1BR

Telephone No

0300 123 2112

Web Address

https://www.actionforchildren.org.uk/

Email

ask.us@actionforchildren.org.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

The group is for parents and carers of disabled children giving an opportunity to have your say on helping to improve your local services. Everyone is welcome and encouraged to share views and experiences.

Organisation Address

Castle Hill Centre
Castleton Street
Bolton
BL2 2JW

Telephone No

07944 237982

Web Address

https://www.mylifeinbolton.org.uk/ProviderDetails.aspx?ProviderID=385550

Email

info@bacpacbolton.org.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

Information and support for people/families affected by Autism and Asperger syndrome.

Organisation Address

1114 Chester Road
Manchester
M32 0HL

Telephone No

0161 866 8483

Web Address

https://i-am-autism.org.uk/

Email

enquiries@i-am-autism.org.uk

Opening Hours

8.45am – 4.15pm Monday to Friday. Outside of these hours, please leave a message and we will get back to you at the earliest opportunity.

Referral Type

Self, Other

We are a youth and community centre committed to helping the young people of Bolton. We offer a wide range of activities and accredited training designed to help people develop in body, mind and spirit in a friendly and supportive environment.

Organisation Address

125 Deansgate
Bolton
BL1 1HA

Telephone No

01204 522855

Web Address

http://boltonymca.co.uk/

Email

via the contact us form on the website

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

The club aims to help the young people of Bolton become the happy, caring and responsible citizens of tomorrow by providing somewhere to go that's fir for purpose, something to do that is developmental and challening.

Organisation Address

18 Spa Road
Bolton
BL1 4AG

Telephone No

01204 540100

Web Address

http://www.boltonladsandgirlsclub.co.uk/

Email

info@blgc.co.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

A society that accepts, involves and understands autistic people. Where all autistic adults and their carers feel they belong

Organisation Address

Bolton Adult Autism Support
1st Floor
Nelson House
Nelson Square
Bolton
BL1 1JT

Telephone No

01204 968320

Web Address

https://www.boltonadultautismsupport.org.uk/

Email

contact@boltonadultautismsupport.org.uk

Referral Type

Self, Other

We provide group work and individual support to young carers and their families.

Organisation Address

Rockford House, Low Lane, Horsforth, LEEDS
LS18 5QW

Telephone No

0113 393 3200

Web Address

http://www.barnardos.org.uk/

Referral Type

Self, Other

A pre-school provider for children with special education needs. An early years curriculum is followed with input from health and education. The group run general playgroup sessions.

Organisation Address

Bolton Children's Opportunity Group
Lowndes St Nursery
Lowndes Street
Bolton
LANCS

BL1 4QB

Telephone No

01204 491085/841654/848722/848380

Web Address

http://www.boltoncog.com/

Email

info@boltoncog.co.uk

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Other

We are a parent led organisation aiming to promote, improve and advance the emotional well being of parents, carers and families of children and young people aged 0-25 years with social and communication requirements; provide support, signpost to local services, offer training, raise awareness, promote inclusion and social acceptance and promote equality for all sectors of the community.

Organisation Address

Breaking Barriers NW
St. George's House
St. George's Road
Bolton
Lancashire

BL1 2EE

Telephone No

07717 434840

Web Address

http://www.breakingbarriersnw.com/index.html

Email

breakbarriers3@gmail.com

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

The group aims to provide a variety of performing arts and drama, music, music production and Djing tuition to disaffected and disadvantaged young people aged 11 onwards. The group encourages a mixed and diverse group from a range of cultures and backgrounds.

Organisation Address

The Picture House
101b Bradshawgate
Bolton

BL1 1QD

Telephone No

01204 496161

Web Address

http://www.harmonyyouthproject.co.uk/

Email

admin_harmony@hotmail.com

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

Counselling charities, Third Sector organisations and other local providers across Bolton are working together as 1 point to provide streamlined access to a range of psychological health and well-being services.
The office is staffed at varying times each day (see below).
Monday: 9am - 8pm
Tuesday: 9am - 5pm
Wednesday: 9am - 8pm
Thursday: 9am - 5pm
Friday: 9am to 1pm

Organisation Address

Silverwell House
1 Silverwell Lane
Bolton

BL1 1QN

Telephone No

01204 917744

Web Address

https://www.1pointbolton.org.uk

Email

via contact form on website

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

We offer a free confidential counselling service offering counselling for bereavement, drug and alcohol. Related issues such as depression, anxiety, relationship difficulties, anger management and low self esteem.

Organisation Address

1 Vicarage Street
Bolton
BL3 5LE

Telephone No

01204 363680

Web Address

http://www.thebcom.org/index.html

Email

admin@thebcom.org

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Self, Other

We help to make a difference to the local community by providing support on issues that Asian women find difficult to deal with. There are a number of multi-lingual counselors who speak a variety of languages.

Organisation Address

N/A
N/A

Telephone No

0300 102 1625

Web Address

https://www.anahproject.org/what-we-do/

Email

help@anahproject.org

Opening Hours

Monday - Friday 9am - 5pm

Referral Type

Other, Self